The blog
Essays, field notes, and practical thinking on the small frictions of digital life — and how to make them disappear.
Featured · Digital Friction
Our name for a simple idea: when technology frustrates you, don’t push harder — pause, see the friction clearly, and stop it from spreading.
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October 9, 2026 · 1 min read
Digital frustration isn’t just a feeling. Two decades of research have measured how much time, focus, and calm it costs. Here’s what the studies found, and what they suggest we do about it.
October 12, 2026
No single glitch ruins your day. But a hundred small ones quietly drain attention, patience, and trust. Here’s how to see them — and why it matters.
October 9, 2026
Users don’t count clicks — they feel them. A look at how unnecessary steps erode confidence, and how good design earns patience back.
October 9, 2026
You don’t need to throw your phone in a lake. A calm, practical approach to taming notifications so technology works on your schedule, not its own.
October 9, 2026
A quick, repeatable exercise for individuals and teams to spot the steps, handoffs, and habits that quietly slow everything down.
October 9, 2026
More apps promised to make us more productive. Instead, many of us spend our days stitching tools together. Here’s how to simplify your stack calmly.
October 9, 2026
We tend to design for people at their best. But real users are often tired, rushed, and distracted. Designing for that moment changes everything.
October 9, 2026
New essays on digital friction and better experiences, delivered occasionally.